Privacy Policy

Clear Step Digital

Last updated: January 2026

Clear Step Digital (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect information when you use our mobile applications and websites, including the UK Home Buy app.

1. Information We Collect

We may collect the following types of information:

a) Information You Provide

• Email address (if you contact us for support)

• Any information you voluntarily provide via forms or emails

b) Automatically Collected Information

• Device type and operating system

• App version

• Anonymous usage data (such as feature usage and crashes)

This data is collected to improve app performance and user experience.

2. How We Use Your Information

We use your information to:

• Provide and maintain our apps

• Respond to support requests

• Improve functionality and user experience

• Comply with legal obligations

We do not sell your personal data.

3. Legal Basis for Processing (GDPR)

For users in the UK and European Economic Area (EEA), we process personal data under the following legal bases:

• Your consent

• Performance of a contract

• Legitimate interests (such as improving our services)

• Compliance with legal obligations

4. Cookies and Tracking Technologies

Our apps and websites may use limited analytics tools to understand usage patterns. These tools do not identify you personally.

5. Third-Party Services

We may use trusted third-party services such as:

• Analytics providers

• App distribution platforms (Apple App Store, Google Play)

These services process data in accordance with their own privacy policies.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements.

7. Your Rights

European & UK Users (GDPR)

You have the right to:

• Access your personal data

• Request correction or deletion

• Restrict or object to processing

• Data portability

• Withdraw consent at any time

United States Users (CCPA/CPRA)

You have the right to:

• Know what personal data we collect

• Request deletion of your data

• Opt out of the sale of personal data (we do not sell data)

Other Regions

You may have additional rights depending on your local laws.

8. Children’s Privacy

Our apps are not intended for children under 13, and we do not knowingly collect personal data from children.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, or disclosure.

10. International Data Transfers

Your information may be processed outside your country of residence. Where required, we ensure appropriate safeguards are in place.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

12. Contact Us

If you have questions about this Privacy Policy or your data, contact us at:

📧 Email: support@clearstepsdigital.com

🌐 Website: https://www.clearstepsdigital.com